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FAQ

Everything you need to know about Vapen products and policies

You can trust Vapen for all your CBD health needs because you are getting products of the highest quality. Vapen products are specifically designed by our development team of scientists and product development specialists for your health, vitality and well-being. Our products have enhanced bioavailability. We use unique natural technologies to enhance absorption and to extend the effects of the products, so you get the most out of the ingredients. Our products contain clean, non-toxic ingredients. No GMOs. No pesticides. No fillers. Our products are fully tested by third parties for purity, contamination, adulteration, potency and performance. We use proven technologies to ensure a stable product shelf life without product degradation or spoilage.

Our broad spectrum produced items contain zero THC. The products produced from isolate contain negligible THC (less than 0.03%) making it legal to buy and use in most states.

The amount of CBD in Vapen products varies by product. Please consult the product page for more information.

We use a proprietary extraction method using Ethanol.

All Vapen CBD products are tested by independent third-party labs for purity, contamination, adulteration, potency and performance.

All of our products are independently tested by an outside laboratory. See a copy of any report by emailing us at : info@emeraldcannagroup.com

Our hemp is grown on licensed farms in America that use organic farming practices. Quality water, clean air and lots of sunshine – just like Mother Nature intended!

All Vapen CBD products are made at our production facility in Phoenix, Arizona.

The length of time it takes our products to take effect depends upon the route of administration. The fastest effects will come from our inhalers and vape products. You’ll feel the impact of them in minutes. Topical use of our products is felt quickly as well. The next fastest effect is felt from sublingual dosage (impact of effects starts in 15-60 minutes). The slowest but longest lasting effect comes from oral ingestion (impact of effects starts in about 90 minutes).

Our products are non-toxic, and no known overdoses ever reported from CBD. Please use our products as directed or as prescribed by your medical practitioner.

Our products are not FDA approved and prior to taking any supplements you should consult with a physician if you are under medical care, or a child.

Please check the “How to Use” section of any of our product pages for usage and dosage instructions on how to best use that Vapen CBD product.

Please check the “How to Use” section of any of our product pages for usage and dosage instructions on how to best use that Vapen CBD product.

Our products don’t have a set shelf life but are greatly affected by how the product is stored. Please store in a dry place at room temperature and avoid direct exposure to light.

All Vapen products should be stored at room temperature and away from direct light.

We source hemp from American farmers using organic farming practices without any pesticides, herbicides, fungicides and fertilizers. We use only non-toxic, natural ingredients safe for you to use.

Our products are not designed for pets, unless specifically noted.

Yes. you may contact us via phone to place an order or receive information.

Current sales or discounts we are running are promoted on our website. We also run VIP specials for those on our mailing list. Claim your copy our monthly newsletter and deals by clicking here.

We do not currently accept payments via cryptocurrencies.

Most Vapen products ship the same day we receive your order. All products ship within one working day of receipt of your order.

Yes, we’ll ship outside the U.S. to countries that allow shipment of CBD product.

If for any reason you are not happy with your Vapen CBD product, we’ll be happy to make an exchange or refund within 30 days of your original purchase.

If you purchased your product on the www.emeraldcannabisgroup.com website, you can complete our Return Authorization Form and process your refund directly with us.

If you purchased your Vapen CBD products from one of our retail partners, please process your return with that retail partner.

All Vapen CBD products are available for purchase on our website at www.emeraldcannabisgroup.com or at a retail location near you. Check this map to find a store near you.